Terms

21x Studio is run by Jeffrey Yoon, reachable at hello@21x.studio. These are the short version of the one-page agreement every client signs; if the two ever disagree, the signed agreement wins.

The free check

Free, with no card and no contract. On a 10-minute call I show you your map and the things costing you calls. The list is yours to keep, whether or not you hire me. It needs no access to your accounts, and I change nothing on your profile or website unless you sign up for a plan.

The plans

• Local Essentials — $250 a month.
• Local Growth — $400 a month.
• Local Growth + Missed Calls — $700 a month.

A $500 setup fee applies, waived when the first 3 months are paid up front. Month-to-month: cancel with 30 days’ notice. Third-party costs you choose, like a chamber of commerce membership, are yours and paid directly.

The guarantee

If your map hasn’t moved after 30 paid days, month 2 is free. It applies when:

• You give me manager access to your Google profile within 48 hours of signing.
• You switch on review requests.
• You answer my questions within 2 business days.
• You answer your phone during your hours and call back missed calls the same day.

What I don’t promise

I never promise #1, a set number of calls, or what AI will say. Where you show up depends on where the person searching is standing, and AI changes its answer every time it’s asked. Nobody controls either one, so I show you both every month instead. Google controls its own results and can change how it ranks at any time. I promise the work, and the map that shows its effect.

What’s yours

Your Google profile, your website, and every page, post and photo made for them are yours, during and after. If you leave, I hand back access and remove myself.

Limits

My total liability is capped at what you paid in the previous three months. Neither of us is liable for lost profits. California law applies.